Privacy Policy Meta Details

At Dhanuka, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our applications or purchase our agriculture-related products. By using our website, applications and services, you agree to the practices described in this policy.

Information We Collect

We collect the following types of information when you interact with our website and applications:

Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.

Our applications may collect location data from your device, including precise and approximate location information, using technologies such as GPS, Wi-Fi, and your mobile network. This information is collected only with your explicit permission.

Non-Personal Information: We may collect non-personal data such as your IPaddress, browser type, device information, and website usage data (like pages visited, time spent on the site).

How We Use Your Information

The information we collect is used for the following purposes:

To process your orders and deliver products.
To communicate with you regarding your orders, promotions, and updates.
To improve the functionality of our website and services.
To send newsletters or other marketing materials (if you have subscribed).
To respond to your customer service inquiries and provide support.
To comply with legal obligations.

We use your location data to enhance the functionality of the applications for you, including:

Territory management: To verify the location of visits to retailers, distributors, and farms.
Task allocation: To assist in assigning sales tasks and managing routes for field representatives.
Geotagging activities: To geotag and timestamp sales activities and visits for accurate record-keeping.
Providing location-based services: To deliver relevant information, such as sessions and meetings, based on the user's location.

Data Protection and Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of your information.

Cookies

We use cookies to enhance your user experience and to track site performance. Cookies are small files stored on your device. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features on our website.

Third-Party Sharing

We do not sell, rent, or trade your personal or sensitive information to third parties. Your location data may be shared internally with authorized personnel only. However, we may share your data with trusted third-party service providers who assist us with services like payment processing, shipping, marketing, or data analytics. These third parties are required to protect your information and may only use it for purposes related to our services.

Additionally, we may disclose your information if required by law or to protect our rights or safety, or that of our users.

Your Rights and Choices

You have the right to:

Access, update, or delete your personal information.
Opt-out of receiving marketing emails by clicking the unsubscribe link in our communications.
Request a copy of your personal data and understand how it is being used.
Your control over location data: You can control the app's access to your location data at any time by adjusting the location settings on your mobile device. If you disable location services, some app features that rely on this data may be unavailable.
If you wish to exercise any of these rights, please contact us at [Contact Email].

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we make updates, we will post the revised version on this page and update the "Effective Date." Please check this policy regularly for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: headoffice@dhanuka.com
Phone: +91 – 124 – 4345000
Address: Dhanuka Agritech Ltd,Global Gateway Towers Near Guru Dronacharya Metro Station, MG Road, Gurugram -122002, Haryana, India